Privacy Policy

This policy covers all pages of the YILSA Machinery website. We are not responsible for the privacy practices of other websites linked from our site; we recommend that you read their privacy policies when you visit them.

• Server logs: When you visit our website, your IP address, browser and device type, the date and time of your visit and the pages viewed are recorded automatically by the hosting infrastructure so that the site runs securely and without interruption.
• Quote and contact forms: The information you enter in the forms (name, company, email, phone, message), the page you sent it from, your IP address and the approximate location derived from it (country, city) are stored in our records system and forwarded to our company email address.
• Newsletter sign-up: The email address you enter in the newsletter box, the sign-up date, your IP address and approximate location are stored. You can ask us by email to delete your sign-up at any time.
• AI assistant: The content of your conversations with the chat assistant (your questions and the assistant's answers), your IP address, approximate location (country, city), browser information and the page where you started the conversation are recorded so that we can answer your questions better and improve our service. Contact details you share in the chat are forwarded to our company email address so that we can get back to you.
• Email and phone: Information you share when you email or call us directly is used to respond to your request.

We use the information we collect only to:

• Respond to your quote, information and technical support requests
• Keep our website secure and fix technical problems
• Meet our legal obligations

We do not sell, rent or share your information with third parties for marketing purposes.

Some parts of our website use third-party services to display the relevant content. While the content loads, these services may process technical information such as your IP address on their own servers:

• Google Fonts: The fonts on the site are loaded from Google servers.
• Google Maps: The map on the contact page is shown through Google Maps.
• YouTube: Machine videos are shown in YouTube's privacy-enhanced mode (youtube-nocookie.com).
• Google Analytics 4: Used only if you give consent in the cookie banner, to measure site visits as aggregate statistics; advertising features are turned off.
• Google Gemini: Messages you write to the AI assistant are sent to Google's Gemini service to generate an answer.
• Upstash: Form, newsletter and chat records are stored in the Upstash (Redis) database service.

For how these services process data, please see Google's privacy policy. Details on cookies are given in our Cookie Policy.

Our website is served over an encrypted HTTPS (SSL) connection. We take reasonable technical and organisational measures to protect the information we receive against unauthorised access, loss and misuse.

Under KVKK (the Turkish Personal Data Protection Law) you have rights such as requesting information about, correcting and deleting your personal data. How you can exercise these rights is explained in our Personal Data Protection Notice (KVKK).

We may update this policy when necessary. The current version is always published on this page and the "Last updated" date at the top of the page is changed.